Frequently Asked Questions
Welcome to the Frequently Asked Questions page of FS Global Events. We understand that planning an event can be overwhelming and that you may have many questions about our rental products and services. This page is designed to answer some of the most common questions we receive from our customers.
FAQS
What is FS Global Events?
FS Global Events is an event rental company that provides a wide range of products such as plates, glasses, folding chairs, tables, equipment, ice buckets, and more for all types of events.
How do I rent equipment and supplies from FS Global Events?
You can rent equipment and supplies by browsing our inventory online and placing an order through our website or by calling our customer service team.
Can I make changes to my rental order after I have placed it?
Yes, you can make changes to your rental order up until 48 hours before your event. Simply contact our customer service team to make any changes or updates.
How long can I keep the rental equipment?
The rental period is typically 24 hours, but longer rental periods can be arranged. Please contact our customer service team for more information.
How do I pick up and return the rental equipment?
You can pick up the rental equipment at our location, or we can arrange for delivery and pickup for an additional fee. Please contact our customer service team to make arrangements.
Do I need to clean the rental equipment before returning it?
Yes, we ask that you please clean all rental equipment before returning it to us. Additional cleaning fees may be applied if the equipment is returned dirty.
What happens if I damage or lose rental equipment?
If the rental equipment is damaged or lost, you will be responsible for the replacement or repair costs.
Do you offer discounts for large orders or multiple rentals?
Yes, we offer discounts for large orders or multiple rentals. Please contact our customer service team for more information.
What happens if I cancel my rental order?
If you cancel your rental order, you may be subject to a cancellation fee. Please refer to our rental policy for more information.